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Version 5 support expired on 17 February 2016.

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guybc
New Member

Canada
14 Posts
Posted - December 03 2015 :  01:29:20  Show Profile  Reply with Quote
Having used a spare hard drive for my backups,I switched to an external hard drive. Having backed up partitions and a disc image, I want to backup files and folders.
'Source drive C - Destination F:\Macrium' insists on an alternative location, despite 'use the Image Id as the file name' is checked.
I'm trying to backup my whole C drive and cannot understand what I can enter as a alternative folder instead of F\Macrium.

Any help would be welcome!

Drac144
Advanced Member

USA
647 Posts
Posted - December 03 2015 :  19:59:52  Show Profile  Reply with Quote
Are you trying to create a backup definition (XML) file or are you running the backup "live"? Are you sure that both the drive AND the folder (Macrium) exist at the time you are creating the XML or running the live backup?
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guybc
New Member

Canada
14 Posts
Posted - December 03 2015 :  20:18:55  Show Profile  Reply with Quote
quote:
Originally posted by Drac144

Are you trying to create a backup definition (XML) file or are you running the backup "live"? Are you sure that both the drive AND the folder (Macrium) exist at the time you are creating the XML or running the live backup?
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guybc
New Member

Canada
14 Posts
Posted - December 03 2015 :  20:26:22  Show Profile  Reply with Quote
On the new ext. drive there is only one Disc Image so far.
I'm trying to make the first incremental backup definition file for the new drive.
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Drac144
Advanced Member

USA
647 Posts
Posted - December 04 2015 :  19:27:45  Show Profile  Reply with Quote
Incremental backups are made with the same definition file used to create the full backup.

When you are creating the definition file, is the external drive connected to the computer and available to Reflect?
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guybc
New Member

Canada
14 Posts
Posted - December 04 2015 :  23:01:22  Show Profile  Reply with Quote
I'm trying to make a new definition file for the external drive.
The C drive and Reflect are open. I change the destination from F to H
and get 'The path H:\Macrium does not exist'.
Alternative locations are offered, which do not seem to have any relation to Reflect.
If I knew how to attach an image of this window to this entry, I could do that.
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Drac144
Advanced Member

USA
647 Posts
Posted - December 05 2015 :  21:21:04  Show Profile  Reply with Quote
It might be easier to have the external drive connected while you are creating the backup definition file. That should eliminate the error and allow you to specify the destination.

However I am confused by the H:\Macrium does not exist, message.
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guybc
New Member

Canada
14 Posts
Posted - December 05 2015 :  23:27:53  Show Profile  Reply with Quote

The Seagate drive is attached via USB.

Thanks for your interest.
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Drac144
Advanced Member

USA
647 Posts
Posted - December 06 2015 :  20:32:22  Show Profile  Reply with Quote
I have never experienced this issue so it is hard for me to offer any further help. I have created XML files referencing external USB drives and never had to enter alternate destinations nor did Reflect change my path.
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