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Version 5 support expired on 17 February 2016.

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alan9182
Advanced Member

United Kingdom
527 Posts
Posted - April 02 2011 :  21:22:00  Show Profile
I have failed many times when looking for your Knowledge base.
I even clicked the FAQ link (top right).

I could only access the individual articles if I knew the magic numbers.
I tried many things such as
http://kb.macrium.com/KnowledgebaseArticle/index.aspx
but was every time told the resource cannot be found.

Today I saw a post which detailed
http://kb.macrium.com/KnowledgebaseArticle50024.aspx
http://kb.macrium.com/KnowledgebaseArticle50025.aspx
and
http://kb.macrium.com/KnowledgebaseArticle50056.aspx

I wondered if I would score a lucky hit with specific unknowns such as
http://kb.macrium.com/KnowledgebaseArticle50026.aspx through to 50055.

I was delighted to find that there was no magic 50026, but instead of an inevitable "Resource Cannot be found" I was redirected to
http://kb.macrium.com/
and I happened to spot the KNOWLEDGEBASE link, which gave me
http://kb.macrium.com/Knowledgebase.aspx

It would make life easier for us novices if a 404 type error provided direct links to potentially useful pages such as
http://kb.macrium.com/Knowledgebase.aspx
Would it be possible to add a link to this along with the 8 links (Home through to FAQ) on the top of the forum page ?

Regards
Alan


O/S: Microsoft Windows 7 Ultimate *64 SP1
Graphics: HIS ATI Radeon HD 4670 1GB GDDR3
Motherboard: ASUS M3A32-MVP DELUXE AMD 790FX
Processor: AMD Phemom 9500 Quad Core 2206 Mhz
Hard Drive: Samsung HD103SJ, 931GB, MBR, 32MB Cache
Hard Drive: WD Caviar Black, 640GB, GPT, 32MB Cache
RAM: Corsair XMS 6400 4GB (2X2GB) 800mhz

Commerce
Starting Member

USA
8 Posts
Posted - May 15 2011 :  05:32:24  Show Profile
Were you to hover over the "Support" tab in the site menu bar (from the home page), the link to kb.macrium.com is apparent (though curiously, it is not apparent from the current support page at which I am typing this message). Alternatively, by clicking on the Tutorial link, the link to kb.macrium.com is available at the top of the page.

Once at kb.macrium.com, you can then click on the link at the top right marked knowledgebase to arrive at the knowledgebase.aspx link in which you were interested.

HTH,

-Commerce
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alan9182
Advanced Member

United Kingdom
527 Posts
Posted - May 15 2011 :  08:37:58  Show Profile
Many thanks.

Now bookmarked

Regards
Alan


O/S: Microsoft Windows 7 Ultimate *64 SP1
Graphics: HIS ATI Radeon HD 4670 1GB GDDR3
Motherboard: ASUS M3A32-MVP DELUXE AMD 790FX
Processor: AMD Phemom 9500 Quad Core 2206 Mhz
Hard Drive: Samsung HD103SJ, 931GB, MBR, 32MB Cache
Hard Drive: WD Caviar Black, 640GB, GPT, 32MB Cache
RAM: Corsair XMS 6400 4GB (2X2GB) 800mhz
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