Macrium Support Forum

This forum is for Version 5 of Macrium Reflect.
Version 6 users should join our new forum here.

Version 5 support expired on 17 February 2016.

Find out more
Macrium Support Forum
Macrium Support Forum    RSS 2.0  RSS Feed      KB
Home | Profile | Register | Active Topics | Members | Search | FAQ
 All Forums
 Reflect v5
 Installation
 No Email received

Note: You must be registered in order to post a reply.
To register, click here. Registration is FREE!

Screensize:
UserName:
Password:
Format Mode:
Format: BoldItalicizedUnderlineStrikethrough Align LeftCenteredAlign Right Horizontal Rule Insert HyperlinkInsert EmailInsert Image Insert CodeInsert QuoteInsert List
   
Message:

* HTML is OFF
* Forum Code is ON
Smilies
Smile [:)] Big Smile [:D] Cool [8D] Blush [:I]
Tongue [:P] Evil [):] Wink [;)] Clown [:o)]
Black Eye [B)] Eight Ball [8] Frown [:(] Shy [8)]
Shocked [:0] Angry [:(!] Dead [xx(] Sleepy [|)]
Kisses [:X] Approve [^] Disapprove [V] Question [?]

 
Check here to subscribe to this topic.
   

T O P I C    R E V I E W
oskar270 Posted - March 01 2015 : 17:55:15
Std. Edition V5.3.

I went to do a backup job today and noticed the message to upgrade to V6. I think I followed the prompts and noticed a message saying “an email has been dispatched to my email…” and although my email address shown was correct I never got this email

Perhaps I’m not eligible for the upgrade?
6   L A T E S T    R E P L I E S    (Newest First)
Drac144 Posted - March 05 2015 : 21:52:27
Nick, I don't understand your question. No, I did not request a free upgrade, but I don't see anything in Oskar's email saying that he did.
oskar270 Posted - March 05 2015 : 14:59:02
Thank you Nick, I was expecting to have an email notification that my post had an answer but never got one and today decided to check and saw the replies. Makes me wonder if my email works but I do receive emails and as far as I know my email works fine.

I clicked on the link and filled the requested info
Seekforever Posted - March 01 2015 : 23:49:28
I think perhaps an "oops, sorry" is in order; the answer is no.

I thought we were talking about a general notification email to all registered users of V5.
Nick Posted - March 01 2015 : 22:36:21
@oskar270

Thanks for posting.

quote:
Perhaps I’m not eligible for the upgrade?


Your v6 upgrade was generated and an email was sent with this information. Please check your spam folder.

If you can't locate the email then please contact us and we can supply you with the key:

http://www.macrium.com/support.aspx#tickets

@Drac144, @Seekforever

Have you both actually requested a Free upgrade from v6 for v5 purchases after 1st November 12014?

Kind regards

Nick - Macrium Support
Seekforever Posted - March 01 2015 : 21:20:44
I didn't get any email either.
Drac144 Posted - March 01 2015 : 21:09:43
I did not receive any notification about the release of V6. I only knew because of some posts on this forum. Not sure if that was by design or if there was an issue with the mailing sent.

Macrium Support Forum © Paramount Software UK Ltd Go To Top Of Page
This page was generated in 0.16 seconds. Snitz Forums 2000