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HolgerIssle
Starting Member
Germany
3 Posts |
 Posted - August 05 2014 : 10:16:43
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Hi,
Using the updated version since today, my system hangs on the start of the snapshot.
What can I do?
Running win 8.1 64bit
Thanks, Holger |
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Scott
Moderator
United Kingdom
67 Posts |
Posted - August 05 2014 : 10:39:47
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Hi Holger.
Sorry to hear you're having problems.
Could you confirm whether the hang is a temporary hang whilst the backup starts and then the backup runs or whether the hang results in Reflect becoming completely unresponsive?
It is possible that the application is just taking some time to initialise the backup, please try waiting and also check in Windows Task Manager whether Reflect is still using CPU time.
Kind Regards,
Scott - Macrium Support |
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HolgerIssle
Starting Member
Germany
3 Posts |
Posted - August 05 2014 : 10:57:10
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Hi Scott,
It really hangs during "snapshot". No more reaction, no disk activity, and no way to start anything nor reboot the system. Windows do rescale etc with no issue.
I am now uninstalling to see if it is really reflect.
Holger |
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HolgerIssle
Starting Member
Germany
3 Posts |
Posted - August 05 2014 : 15:53:02
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| It turns out that i can't uninstall, and i can't use ithe PCs either. I am Not Even sure it. is Realteilung to Reflect, but Troubles startet with the Upgrade. Seems i have to reinstall my machine from Schätzchen, this Time without a convienient Reflect Backup :( |
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Gork
Advanced Member
USA
650 Posts |
Posted - August 07 2014 : 06:09:53
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Do you have any antivirus type programs running? Temporarily disable them and try to uninstall Reflect again then reinstall it before re-enabling any antivirus type programs.
Are you able to post the logged results of your backup effort? This would be under the log tab in Reflect. |
Edited by - Gork on August 07 2014 06:11:01 |
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System hang on imaging
