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Version 5 support expired on 17 February 2016.

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Loopygram
New Member

Canada
14 Posts
Posted - December 26 2015 :  23:47:34  Show Profile  Reply with Quote
When scheduling a file and folder backup it accepts everything right down to where I click 'Finish' then it gives me the message that "The parameter is incorrect".

I don't understand what this means. I never had problems scheduling on my previous laptop but this is a new one and as of yet have not been able to schedule an automatic differential backup. I can do a full file and folder backup with no problem.

Thanks for any help.

Loopygram
New Member

Canada
14 Posts
Posted - December 30 2015 :  01:38:11  Show Profile  Reply with Quote
Nobody that can answer my question please?
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Drac144
Advanced Member

USA
647 Posts
Posted - December 31 2015 :  00:32:27  Show Profile  Reply with Quote
What OS is on your laptop? All I can suggest is experiment to see if you can tell which parameter it does not like. Can make a full backup then you can make a differential backup. Just make a full backup with the SAME parameters you are specifying for the differential. If it works with out error. You can edit the VBScript that Reflect creates and change the parameter being passed to Reflect in the call to DIF.
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Loopygram
New Member

Canada
14 Posts
Posted - December 31 2015 :  11:05:32  Show Profile  Reply with Quote
Thanks for your reply

My OS is Windows 10 home. Not sure I'm understanding what you are saying. Yes it does a full backup of my files and folders with no problem. I guess I'm thrown by 'parameters'. What does that mean exactly.
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Nick
Moderator

United Kingdom
6303 Posts
Posted - December 31 2015 :  11:13:19  Show Profile  Reply with Quote
Hi

Thanks for posting. The error is returned by the Windows Task scheduler and the parameter it's referring to may be your user account information.

Are you running Reflect v5 or v6?

http://knowledgebase.macrium.com/display/KNOW/Which+user+name+and+password+is+used+when+scheduling+a+backup

Nick - Macrium Support
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Loopygram
New Member

Canada
14 Posts
Posted - December 31 2015 :  11:23:49  Show Profile  Reply with Quote
v5
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Nick
Moderator

United Kingdom
6303 Posts
Posted - December 31 2015 :  11:44:51  Show Profile  Reply with Quote
Re-create the task and check that the Windows user account information that you have entered is correct.

If the problem persists try again after a Windows 'Clean boot'. Select only Microsoft Services and startup programs to isolate interference from other processes on your system.

https://support.microsoft.com/en-gb/kb/929135

Note: These instructions also apply to Windows 10

Nick - Macrium Support
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Loopygram
New Member

Canada
14 Posts
Posted - December 31 2015 :  19:51:57  Show Profile  Reply with Quote
Hi Nick

Thanks for all your help. When I went to the command prompt and did a 'whoami' it was showing my login name then a \ and my login name again. When I entered it that way in the scheduler we were away to the races. I feel better now.

Thanks again for your help
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