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daisydental
New Member

USA
22 Posts
Posted - October 19 2010 :  21:39:13  Show Profile
Hi Nick,
I am running a file and folder backup of several folders on a server 03 machine. One of the folders I am backing up is a copy of the Documents and settings folder. I get the message 'some files cannot be copied. Check Security settings'. I have a feeling this is an issue with a file that is in use as the permissions are set up appropriately to allow copying. In the same backup I get 'Files removed from backup. Some of those files come from the copy of the documents and settings folder while other are from different locations. One for example is a log file needed to restore an SQL database. It is C:\solid\Backup\sol06241.log. This file is not open or locked in any way during the backup and I am able to copy it at any time with my user (the user configured to run Macrium).

I am running Windows Server 2003 Standard edition Service pack 2

My questions are:
1. Is there a way to find out why some files are removed from the backup?
2. Can I force Macrium not to remove them from the backup?

et_and_family
Advanced Member

United Kingdom
500 Posts
Posted - October 19 2010 :  23:05:34  Show Profile
Hi

Can you confirm that at the 'Choose File' page of the wizard as in step 4 of tutorial http://www.macrium.com/KB/KnowledgebaseArticle50032.aspx that there is no tick against 'Exclude hidden files and folders' and 'Exclude system files and folders'. As a tick may cause exclusions of the folders you are having problems with.

Hope this helps

Regards

et
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daisydental
New Member

USA
22 Posts
Posted - October 19 2010 :  23:10:40  Show Profile
Hi Et,
Thanks for the response. I do not have either the 'Exclude hidden files and folders' or 'Exclude System files and folders' checked.
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C.Bamford
Moderator

United Kingdom
1002 Posts
Posted - October 20 2010 :  10:32:04  Show Profile
Hi,

Could you please send an email to support at macrium.com and attach the log file of the backup in question so that we can check for VSS state.

Kind regards.

Chris.

Macrium Support
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daisydental
New Member

USA
22 Posts
Posted - October 20 2010 :  18:29:58  Show Profile
I have been trying to send you an email with the attachment all morning but the emails are bouncing back to me. Is there a different email I can send the files to?
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C.Bamford
Moderator

United Kingdom
1002 Posts
Posted - October 21 2010 :  08:51:59  Show Profile
Hi,

Thanks for getting back to us, we now have the case in the support system and will reply to you via that medium.

Kind regards.

Chris.

Macrium Support
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larryfrus@cox.net
Starting Member

USA
1 Posts
Posted - August 26 2011 :  21:39:09  Show Profile
I am getting same message in the log file "Files Removed From Backup".
What does this mean?
Note: the files listed are in the backup file and also exist on the medium being backed up.
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Nick
Moderator

United Kingdom
6303 Posts
Posted - August 28 2011 :  21:19:39  Show Profile
Hi

Thanks for your post.

"Files Removed From Backup" means that files have been deleted or renamed and are removed from the current differential or incremental.

Kind Regards

Nick - Macrium Support
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