Macrium Support Forum

This forum is for Version 5 of Macrium Reflect.
Version 6 users should join our new forum here.

Version 5 support expired on 17 February 2016.

Find out more
Macrium Support Forum
Macrium Support Forum    RSS 2.0  RSS Feed      KB
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
 Password:
Save Password
Forgot your Password?
 All Forums
 Reflect v4
 Installation
 Reflect Fails to run		  Forum Locked
 Printer Friendly
Author Previous Topic Topic Next Topic  

konaboy343
Starting Member

USA
3 Posts
Posted - July 13 2011 :  23:56:20  Show Profile
It has been over a year since I downloaded a trial version and then upgraded/purchased 4 licenses for $79.98.

I have had to run the software in WIN XP PRO SAFE mode to get it to run at all. In the normal mode I was getting windows default "Blue Screen" abort.

I have now had problems in the SAFE mode -- software won't create log entry. I have run CHKDSK, DEFRAG and antivirus check. I have upgraded to VER 4.2.3775. I have now removed the REFLECT software from my computer.

What can I do next to get the product to run and cover my investment ?

Nick
Moderator

United Kingdom
6303 Posts
Posted - July 15 2011 :  10:30:33  Show Profile
Hi

A BSOD during imaging is a sign of hardware and/or Windows system corruption. Macrium Reflect uses core Windows system components (VSS) to create image files and cannot generate a BSOD by itself.

You might want to try a Windows 'repair install' or check for updates for your system and disk controller drivers.

Kind Regards

Nick - Macrium Support
Go to Top of Page
  Previous Topic Topic Next Topic  
 Forum Locked
 Printer Friendly
Jump To:
Macrium Support Forum © Paramount Software UK Ltd Go To Top Of Page
This page was generated in 0.49 seconds. Snitz Forums 2000