Macrium Support Forum

This forum is for Version 5 of Macrium Reflect.
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Version 5 support expired on 17 February 2016.

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HansBoog
New Member

Netherlands
20 Posts
Posted - February 09 2012 :  09:34:51  Show Profile
my backup of last night failed(did't start at all) and it gives an 0x4001004 error what does it mean?

Greetings

C.Bamford
Moderator

United Kingdom
1002 Posts
Posted - February 09 2012 :  16:06:13  Show Profile
Hi,

Thanks for posting, sorry you are having problems.

Please could you email support(at)macrium.com and attach the log files of the failed backups.

1. Click the 'Log' tab the Reflect main window.
2. Open the log by selecting the appropriate date and time.
3. Right click in the log window and select 'View Source'.
4. Select 'File' then 'Save' in the Notepad window that opens.
5. Attach the saved file to your reply.

Kind regards.
Chris - Macrium Support
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HansBoog
New Member

Netherlands
20 Posts
Posted - February 15 2012 :  12:29:53  Show Profile
everything is okay again. maybe it was just a hick up of macrium
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