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 Reflect v4
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 PEExplorer: memory error		  Forum Locked
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AMenge
Starting Member

9 Posts
Posted - April 13 2011 :  15:11:35  Show Profile
Hi!

When using the PEExplorer for browsing an image I get the following message:
"The instruction at 0x7682e0e5 referenced memory at 0x891dca1. The memory could not be read."

I can browse the same image under a running windows without any problems.

Any ideas?

Nick
Moderator

United Kingdom
6303 Posts
Posted - April 14 2011 :  06:54:51  Show Profile
Hi

Thanks for your post. Sorry you are having problems.

So we can diagnose the issue can you answer a few questions:

Does this happen with all images you browse in Windows PE?

Can you verify the image, 'Other Tasks' > 'Verify' when running in Windows?

Does Windows PE crash immediately or when you browse to a specific folder?

Many Thanks

Nick - Macrium Support
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AMenge
Starting Member

9 Posts
Posted - April 14 2011 :  10:52:26  Show Profile
1. Yes, it happens to all images.

2. Verifing the images runs without any errors. All the images are created with auto-verify.

3. The message appears immediatly. I can't brows the image. The driver letter is assigned but that's it.
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Nick
Moderator

United Kingdom
6303 Posts
Posted - April 14 2011 :  12:44:28  Show Profile
Sorry, I should have asked this before, are you browsing the image using the Windows PE rescue environment supplied with Macrium Reflect or are you using Bart PE?

Does the same error occur if you use the boot menu option? ('Other Tasks' > Add Recovery Boot Menu'.)

Kind Regards

Nick - Macrium Support
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AMenge
Starting Member

9 Posts
Posted - April 14 2011 :  13:40:17  Show Profile
I'm using the Windows PE rescue environment. When trying the boot menu option, the same error occurs.
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AMenge
Starting Member

9 Posts
Posted - April 21 2011 :  16:32:13  Show Profile
No ideas?
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Nick
Moderator

United Kingdom
6303 Posts
Posted - April 21 2011 :  21:16:30  Show Profile
Hi

Thanks for getting back.

This is likely to be a memory problem with your PC. Windows PE may allocate different kernel memory to your Windows OS and you have proved that your images are OK by verifying and mounting them in Windows. To confirm this can you boot a different PC with Windows PE and mount the same images?

Kind Regards

Nick - Macrium Support
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AMenge
Starting Member

9 Posts
Posted - June 09 2011 :  21:15:58  Show Profile
Update:
Now I could try the boot CD on another PC but result ist still the same. I tried to mount different images but always the same error appears. So I think there's no problem with my hardware.
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Nick
Moderator

United Kingdom
6303 Posts
Posted - June 11 2011 :  11:34:57  Show Profile
Hi

Thanks for getting back.

It's not an issue that we can reproduce so it looks like a problem with the Windows PE component. Can you uninstall the Reflect Windows PE component from the control panel then re-install.

If that doesn't help then can you send your system information file to support (@) macrium .com. ('All Programs' > 'Accessories' > 'System Tools' > 'System Information') and take the 'File' > 'Save' menu option. Save the '.nfo' file and attach it to your email.

Kind Regards

Nick - Macrium Support
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