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backupnut22
New Member
USA
26 Posts |
 Posted - June 27 2011 : 01:52:24
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| Have Win7,64 bit,Rescue cd(Win pe)cannot find external drives. Downloaded reflectdc & installed. Have 3.0 USB drives and 2 PCI 3.0 cards. All looks ok on Reflectdc.log-- don't know if I have enough or proper drivers, but still PE can't show my External Hard drives.All works OK if Ext Drives plugged into USB 2.0.I think I've done great since I'm a novice with drivers, but now stuck. I've redone the rescue CD, but somehow it has forgotten my mouse drivers,I get stuck at selecting "I agree/disagree" with no mouse. |
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backupnut22
New Member
USA
26 Posts |
Posted - June 27 2011 : 15:39:34
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| to get past License agreement,installed mouse drivers in C:\boot. Still no EXT DRIVES SEEN. |
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C.Bamford
Moderator
United Kingdom
1002 Posts |
Posted - June 27 2011 : 16:04:30
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Hi,
Thanks for contacting us and welcome to the forums.
The testing we have conducted thus far reveals that it is motherboard/PCI card dependant, more specifically the firmware used in the USB chipset can present incompatibilities between the driver model and the firmware.
Even after adding the correct drivers to a WinPE rescue CD, there are still instances of USB 3 devices not working under WinPE.
We recommend to customers to use USB 2 connectors under this scenario.
Kind regards.
Chris.
Macrium Support |
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