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 Reflect v4
 Disk Imaging
 Error while trying to make an image
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fraser_c
Starting Member

5 Posts

Posted - October 07 2007 :  22:13:05  Show Profile
Hi,

I was trying to make an image of a data partition that resides on the same disk as the windows xp partition. As Reflect was analysing the partition it came back with "Error reading MFT - Error code = 2. Please run 'chkdsk E: /f'". Fair enough. I ran chkdsk and it came back with no errors found. I then ran the check disk utility in Fix_It Utilities and ... it came back with no errors too. I have tried other various utilities and they all report no errors. However when I run Reflect it keeps coming back with the same error.

Any suggestions?

Regards,

Fraser

Nick
Moderator

United Kingdom
6303 Posts

Posted - October 07 2007 :  22:32:05  Show Profile
Hi Fraser

The problem could be caused by Microsoft Volume Shadow Copy Service which creates a snapshot prior to verifying the file system.

Create the following registry value to disable VSS during the verify stage:

Key: HKEY_CURRENT_USER\Software\Macrium\Reflect\VSS
Name: Verify
Type: REG_DWORD
Value: 0

Then try and create the image again. It's perfectly safe to create images with VSS turned off during verify, the verify process may take a little longer in some cases though.

Hope this helps


Nick - Macrium Support
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Nick
Moderator

United Kingdom
6303 Posts

Posted - October 07 2007 :  22:47:12  Show Profile
Here's a quick VBScript snippet to do it for you:


Set objShell = WScript.CreateObject("WScript.Shell")
RegScriptKey = "HKCU\SOFTWARE\Macrium\Reflect\VSS\Verify"
objShell.RegWrite RegScriptKey, 0,"REG_DWORD"
Set objShell = nothing


Copy the code to Notepad. Save it to a file with '.VBS' as the extension, then double click it to run.

Nick - Macrium Support

Edited by - Nick on October 07 2007 22:47:35
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Admin
Forum Admin

United Kingdom
133 Posts

Posted - October 08 2007 :  08:51:28  Show Profile
Update to last post:

You also need to create one other registry entry to disable VSS from the image process:


Key: HKEY_CURRENT_USER\Software\Macrium\Reflect\VSS
Name: Image
Type: REG_DWORD
Value: 0

You need BOTH entries in the registry





Forum Administrator
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fraser_c
Starting Member

5 Posts

Posted - October 08 2007 :  18:47:57  Show Profile
Hi,

Made registry entries as described and I still receive the same error while Reflect is analysing the partition I want to image. Rebooted just to make sure everything was ok and then checked to make sure registry entries were there. They were.

Guess we are on to plan B now...

Regards,

Fraser
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Nick
Moderator

United Kingdom
6303 Posts

Posted - October 08 2007 :  19:42:58  Show Profile
Hi Fraser

Sorry that didn't work.

The verify file system ensures that every file is mapped correctly in the file system before backing up. The error code you are getting indicates that there is a problem here.

To help us work out the problem could you (if your using XP:

1. Right click on my computer and select 'Manage'
2. Select 'Disk Defragmenter' in the tree.
3. Click the drive then the 'Analyze' button.
4, Click 'View Report' then save it and email it to 'support@macrium.com'

If your using Vista then this option isn't available could you right click on the Reflect log file, select 'View Source' then save the file and email it to 'support@macrium.com'.

Could you also let me know how far the verification gets before you receive the error.

Thanks

Nick - Macrium Support

Edited by - Nick on October 08 2007 19:44:09
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