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Version 5 support expired on 17 February 2016.

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 Reflect v4
 Disk Imaging
 image to dvd hangs		  Forum Locked
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instant100
Starting Member

USA
3 Posts
Posted - October 15 2007 :  13:40:16  Show Profile
hi,
i'm using reflect 4.1. when i use the backup wizard to create an image of the system partition the app hangs...this happens as soon as i click the next button after choosing the CD/DVD option. task manager reports that reflect is not responding. i can and did create an image to hard disc. any ideas?

thanks
dave

Nick
Moderator

United Kingdom
6303 Posts
Posted - October 15 2007 :  13:54:12  Show Profile
Hi Dave

The version you are using has a problem writing to non re-writable media. We are in the process of creating a patch to update everyone with a fix for this. However, you can simply download v4.1.1905 from here:

http://www.macrium.com/download/reflect_setup.exe

This setup will upgrade your existing version so there's no need to un-install first.

Hope this helps. Let us know

Regards

Nick - Macrium Support
Edited by - Nick on October 15 2007 13:59:00
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instant100
Starting Member

USA
3 Posts
Posted - October 15 2007 :  21:41:41  Show Profile
thanks, Nick

the write to dvd is working. now i'm getting an aborted write to dvd disc at the end or the write. i just get that finalization failed...any ideas?

thanks,
dave
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Nick
Moderator

United Kingdom
6303 Posts
Posted - October 15 2007 :  21:55:13  Show Profile
Hi Dave

I've not seen that message before What sort of media are you using?

Could you right click on the log file in Reflect, select 'View Source' then save the file and email it to support@macrium.com to see if it gives us a clue?

Thanks

Nick
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instant100
Starting Member

USA
3 Posts
Posted - October 18 2007 :  03:38:28  Show Profile
hi Nick,

reflect is working wonderfully now...don't know what the error was, i'll send it along if it occurs again...

thanks, have been struggling with paragon for years...finally i discovered reflect.

dave
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