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 Reflect v4
 File Backup
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omega
New Member

United Kingdom
48 Posts

Posted - January 30 2012 :  17:03:18  Show Profile
Hello,
tried full backup 6 times, each time successful.
tried to verify 6 times, each failed.
tried various ways, disable a/v, verify from `other tasks` no joy.
Does it mean that if I have to use the latest backup it wont be any good?
Do I need to create a new rescue disk to keep up to date?
regards
mike

Nick
Moderator

United Kingdom
6303 Posts

Posted - January 30 2012 :  17:35:15  Show Profile
Hi Mike

Thanks for your post.

As you have posted in the file backup forum I assume this is not a question about disk imaging. The rescue CD isn't relevant for file backups.

Verification failures are always attributable to instability in your system. Please see here for more information:

http://kb.macrium.com/KnowledgebaseArticle50048.aspx

Kind Regards


Nick - Macrium Support

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omega
New Member

United Kingdom
48 Posts

Posted - February 01 2012 :  16:19:19  Show Profile
Thanks for that Nick
obviously used the wrong forum, should have been `full disk backup,
therefor do any of your answers change,
comments please
regards
mike
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C.Bamford
Moderator

United Kingdom
1002 Posts

Posted - February 01 2012 :  16:29:23  Show Profile
Hi,

Thanks for getting back to us.

Unfortunately, the response would remain the same. Verification failures, either in images or file and folder backups, point to potentially failing hardware.

We suggest running component stress tests on your hardware to identify potential issues, especially the RAM, motherboard and CPU.

Another additional test is to isolate a multi gigabyte file (similar in size to a resulting image file) run the ExactFile utility to generate an MD5 hash, copy the file to the same target disk where images or backups will be created and run ExactFile on that resulting, copied file to get another MD5 hash which can be compared with the original. If these MD5 hash values do not match then this is an indication of failing hardware.

You can download ExactFile from here: http://www.exactfile.com/downloads/

Step by step instructions can be found here: http://updates.macrium.com/reflect/utilities/exactfile.pdf

Kind regards.
Chris - Macrium Support
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